Returns & Refunds Policy

Last Updated: [02-04-2025]

1. Eligibility for Returns

  • Items must be unused, undamaged, and in original packaging.
  • Certain items (e.g., perishable goods, personal care items) are non-returnable.

2. Return Process

  • Contact support@smart-mart.co to initiate a return.
  • Return shipping costs are the responsibility of the customer unless the item is defective.

3. Refund Process

  • Refunds are processed within 14 business days after receiving the returned item.